Recognition ROI - Incentive ROI Results, A Global Overview

The Corporate Challenge

"The major challenge for CEOs over the next 20 years will be the effective deployment of human assets."

Retention - A Critical Issue
  • HR executives rate finding and retaining the best talent to be their greatest concerns
  • CEOs site attracting and retaining talent as the #1 barrier to corporate growth
Resignations Rising
  • Voluntary resignations are increasing
  • 90% due to feeling under appreciated
A Restless Workforce
  • The average tenure of 25-34 year olds is 3 years
  • The average 32 year old has already had nine jobs and is expected to have 20 in their career
Startling Turnover Statistics
  • 100% turnover industries now account for nearly a quarter of America’s workforce
  • Only 30% of employees feel an obligation to stay with their current employer
Looming Labor Shortages
  • Demographic shifts point to vast shortages of talent at every level
    • Baby Boomers Retiring
    • Thirty Million Less Workers
    • Executive mobility doubling each decade
  • Free Agent Nation is now larger than the entire public sector
Disengaged Workforce
  • 19% of employees are actively disengaged and very negative about their work
  • 55% of employees are apathetic
Employees & Customer Satisfaction
  • Employees engagement levels have been directly linked to customer satisfaction and customer loyalty levels
Employees & Customer Retention
  • Global Corporations now Lose
    • 10% - 30% of their customers each year
    • Half of their customers in 5 years
    • Half of their employees in 4 years
    • Half of their investors in less than 1 year
Engagement Survey Questions
  • I know what is expected of me
  • I have the materials and equipment I need
  • I have the opportunity to do what I do best everyday
  • In the last 7 years, I have received recognition or praise for doing good work
  • My supervisor seems to care about me as a person
  • There is someone at work who encourages my development
  • My opinions seem to count
  • My company’s purpose makes me feel my job is important
  • My fellow employees are committed to doing quality work
  • I have a best friend at work
  • This last year, someone has talked to me about my progress
  • This last year, I have had opportunities to learn and grow